SHIPPING

Most in stock items will ship within 24 hours of ordering; however some orders may take up to 48 hours to process. We do not ship on Saturdays, Sundays, or holidays. You will be alerted to any shipping delay at the time of order. You will also be notified of any other delays beyond 10 days after placing your order.

 

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Postage & Delivery

Within the United States
A flat rate of $10.00 applies to all orders made through our website. We deliver by UPS. If no one is available to sign for the package, you give us authority to leave the parcel without a signature. We are unable to deliver to PO Boxes. Please allow 3-7 working days for delivery. Sorry no C.O.D.

International
All orders shipped outside of the United States will be charged a flat rate of $20.00. If shipping increases, we will contact you via email. Please allow between 7 to 20 working days for delivery. We deliver via Air Mail. If no one is home for delivery, local postal guidelines apply. Sorry no C.O.D's or P.O. Boxes. All prices are in US dollars. Please note: orders shipped to international regions may be charged taxes and duties by your own country and are your responsibility.

 

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Returns & Exchanges

To return an item simply return with original packaging and please indicate the reason for the return. Send the returned item(s) to the address which appears at the top of the packaging slip. Goods must be returned within 2 weeks of order date - unused. We will credit your original method of payment, excluding delivery (unless goods are faulty or not as ordered), or we can also hold a credit for future purchases if chosen.

 

Refunds and exchanges are processed within 24 hours of receipt. Make sure your name, address, phone number and instructions are clearly indicated. All refunds can be held in credit for future purchases if requested.

 

Send returns/exchanges to:

Soaring Spirits...The Path to Wellness
131 Somers Road,
Hampden, MA, 01036

 

Please note we reserve the right to cancel any order, at which time. We will immediately notify this action by e-mail or phone, using the e-mail address or number/s provided. We will refund the monies paid using the original method received. All orders are subject to availability of stock, and we reserve the right to take reasonable steps to verify that the order and credit details are bona fide.

Soaring Spirits is not responsible for customer returns that are not received.

No return or exchange on sale items